Diagnosing Navigation Flaws: Information Architecture Issues Behind Depth, Detours & Duplicate Categories
Why Navigation Problems Are Hard to Notice, Until You Try to Use Them Navigation rarely fails in obvious ways. Buttons are clickable. Pages load. Menus expand. From a product team’s perspective, everything looks functional. But the real test of navigation isn’t whether it works. It’s whether it works without making the user think too much. And […]